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Job Description
Hi-Q Academy is looking for a dedicated female Training Coordinator to support our educational operations at Tanta branch.
This is a full-time position with working hours from 12 PM to 8 PM.
- About Hi-Q Academy
Hi-Q Academy is a specialized educational institution focused on teaching English language skills to children and young teens through interactive and engaging learning methods.
Key Responsibilities:
Register new clients and maintain accurate, updated records for all students - Manage and process payments for academy services
- Handle scheduling-related phone calls and emails from clients
- Welcome parents and visitors in a professional and friendly manner
- Ensure smooth day-to-day operations by following established workflow procedures
- Respond to parent inquiries and provide the necessary information and support
Job Requirements
- Strong command of the English language (spoken and written)
- Excellent communication, organization, and customer service skills
- Ability to manage client records, scheduling, and payments accurately
- Comfortable handling phone calls, emails, and parent inquiries professionally
- Proficiency in Microsoft Office (Word, Excel) and ability to multitask under pressure