Head Of Loyalty Programs
B.TECH -
Nasr City, CairoPosted 2 years ago42Applicants for1 open position
- 4Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
- Submit project deliverables in time , ensuring adherence to quality standards.
- Remain abreast of best practices within the discipline and research methods employed, including the latest evolution of approaches as the industry develops.
- Manage to develop effective communication lines with business teams and lead meetings/ discussions towards decision making based on the data and insights available to improve the customer experience.
- Be an advocate and voice for the customer/consumer
- Build and manage relationships with internal customers
- Coordinate multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure
- Implement and Evaluate Pilot project initiatives ROI and implications of rolling out
- Identify GAPs and create solutions to make initiatives applicable if needed
- Create and manage project plan for roll out
- Coordinating with different departments – After sales, supply chain, HR, retail, finance, technology, the required changes to meet project objectives
- Reporting and analyzing project results, take correction actions when needed
Job Requirements
- Bachelor’s degree
- 8-12 years of experience in Loyalty programs and customer retention
- English Level: very Good
- MS Office Level: very Good
