Customer Service Representative ...
Allianz -
New Cairo, CairoJob Details
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Job Description
- Handles all walk in customers from all the distribution channels , issues payment, investment and tax letters requested by customers and assists them with the settlement of due premiums.
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Supports and finalizes all the simple requests of life policies on the same day .
Provides any service for any customer's query , requests and complaints following process and agreed SLA."
Handle and follow upon any assigned project/task and commit with a set deadline.
Issues P&C products as per agreed criteria's and renew policies within authority limits. - Replies to all kind of complaints or requests if required.
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Follows up on all client requests to guarantee prompt and regular feedback as required.
Job Requirements
Microsoft office
Fluent in both Arabic & English
0-2 Years of experience
Experience in customer service is an asset.
Communication
Teamwork
Problem Solving
Organization
Ability to work under pressure.
