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Job Description
- Resolving software problems
- Comprehending customer interaction
- Conducting a test script and documenting information
- Troubleshooting technical problems
- Providing data analysis
- Engaging with the client to learn about their system requirements
- Assisting in the development of a software solution
- Undertake short-term or long-term projects to address a variety of issues and needs
- Meet with management or appropriate staff to understand their requirements
- Use interviews, surveys etc. to collect necessary data
- Conduct situational and data analysis to identify and understand a problem or issue
- Present and explain findings to appropriate executives
- Provide advice or suggestions for improvement according to objectives
- Formulate plans to implement recommendations and overcome objections
- Arrange for or provide training to people affected by change
- Evaluate the situation periodically and make adjustments when needed
- Replenish knowledge of industry, products and field
Job Requirements
● Proven experience as consultant for Microsoft Dynamics 365
● 10 - 12 years of experience
● Experience in project management
● Thorough knowledge of field of expertise and willingness to keep abreast of advancements
● Knowledge of data analysis and research techniques
● Knowledge of business software and IT systems
● Ability to develop detailed proposals and plans
● Excellent organizational and coordination skills
● Analytical and creative
● A great listener with ability to communicate with people of diverse disciplines
● BSc/BA in business or relevant discipline; Further qualifications in a specialized field will be a plus
● Certification in consulting or field of expertise is an advantage
