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Job Description
Dispatcher
- Receive requests through calls and text from our fleet drivers and support them.
- Address problems and provide solutions as trained.
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance.
- Monitor the route and status of our fleet drivers to make sure they're on time.
- Help with drivers scheduling and reminders to make sure they're alway on-time.
- Track drivers work hours.
Job Requirements
- Multi-tasker with a good English communication.
- Ability to foresee possible issues, and solve them in advance.
- Document issues and concerns, when they arise.
- B2 - C1 English proficiency is required.
- Familiarity with different accents is a plus.
- US trucking background is a plus.
- Basic Excel and Google Sheets skills are necessary.
Required Equipment:
- Laptop with good specifications and a reliable battery (no desktops).
- Stable internet connection.
- Headset and a quiet work environment.
