Social Media & Moderation Specialist
Maadi, Cairoposted 2 years agoJob Details
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Job Description
Position: Social Media and Moderation Specialist
Location: Maadi, Cairo
Company: [ Wonder Travel]
Type: [ Full-Time]
Shifts: [ 8 Hours Per Day 6 Days Per Week]
Job Overview:
We are looking for a talented and motivated social media and Moderation Specialist to join our dynamic team. The ideal candidate will be responsible for managing and moderating online communities, creating engaging content, and maintaining a positive environment across our social media platforms. You will play a key role in ensuring that our social media presence aligns with the brand’s voice and values while fostering strong community engagement.
Key Responsibilities:
- Social Media Management: Create, curate, and schedule content across multiple social media platforms (Facebook, Twitter, Instagram, etc.).
- Community Moderation: Monitor and moderate user-generated content, ensuring compliance with community guidelines and addressing inappropriate behavior or comments.
- Engagement: Engage with followers by responding to comments, messages, and inquiries in a timely and professional manner.
- Analytics & Reporting: Track and analyze social media performance metrics, creating regular reports to assess the effectiveness of campaigns and community engagement.
- Trend Identification: Stay up to date with the latest trends, algorithms, and best practices in social media and community management to continually improve engagement and reach
- Collaboration: Work closely with the marketing and content teams to align strategies, campaigns, and messaging.
Job Requirements
- Bachelor's Degree in any field (Grads Only).
- Strong understanding of social media platforms and tools.
- Excellent written and verbal communication skills.
- Ability to engage with diverse online communities.
- Strong organizational skills and attention to detail.
- Knowledge of content creation and social media marketing strategies.
- Previous experience with conflict resolution or handling sensitive issues online is a plus.
