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Confirmation Number Specialist

Cairo, Egypt

Confirmation Number Specialist

Cairo, EgyptPosted 2 months ago
23Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Manage the online booking system of Tripathon 
  • Contact hotels and check the bookings and confirmation numbers.
  •  Contact the travel agents when needed and resolve all the arisen issues.
  • Handle all the requests and responding to inquiries of agents by email.
  •  Reconcile bookings of Tripathon system with suppliers.
  • Identify disputes and report them to IT department.
  • Investigate the differences in what? with Operations department.
  •  Be involved in different projects to support the team.
  • Coordinate issues with other departments in company (sales, tariff, packages, accounts)

Job Requirements

  • Bachelor’s degree in Business Management, Travel Industry or related field.
  • 0 to 3 years of experience in the same role 
  • Exceptional verbal and written communication skills.
  • Fluent in English
  • Strong problem-solving and listening skills.
  • Build rapport and collaborate with others internally and externally.
  • Work experience in Customer Support division will be a plus
  • Detail-oriented & flexible

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