Key Responsibilities:

B2B Account Management:

• Building and maintaining strong relationships with sub-agents to ensure long-term partnerships. 
• Driving sales of travel services through Cozmo B2B platform to sub agents and achieving targeted revenue goals.
• Identifying new business opportunities and developing strategies to capture these markets.
• Staying updated on travel products, services, and industry trends to provide clients with the best options.
• Ensuring high levels of client satisfaction by addressing their needs and resolving any issues promptly.
• Preparing sales reports, analyzing performance metrics, and forecasting future sales.
• Upholding and promoting the company’s brand values and service excellence.
• Conduct market research and stay updated on competitor activities.

Business Development

• Focus on both existing and new sub-agents in the Kingdom of Saudi Arabia (KSA) market to expand network and client base.
• Use networking and market research to identify potential sub-agents' clients. 
• Meet or exceed monthly and quarterly sales targets for acquiring new clients.

Revenue Management & Reporting: 

• Ensure that revenue targets for assigned accounts are met or exceeded.
• Keep an eye on booking trends from sub agents to identify opportunities for optimization and growth.
• Use the CRM system to keep detailed and up-to-date records of client interactions and transactions.

Operational excellence:

• Knowledge of Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and familiarity with various airline booking portals.
• Strong knowledge of B2B travel business in KSA market.
• Skills in MS Office (Word, Excel).