Skills And Tools:
Commercial Support Specialist is responsible for providing support to the sales team and customers during the sales process. They help customers resolve sales-related issues in a timely manner, generally providing real-time support.
Specific Duties And Responsibilities
- Management of daily emails and account-related requests from clients.
- Creation and maintenance of customer accounts in the system.
- Customer contracts and documentation review and validation.
- Assisting in the implementation of supplier & client integrations.
- Running reports and analysis of customers, bookings, and others.
- Preparing Sales presentations.
- Strong analytical, organizational, and time management skills.
- Excellent team work, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- An understanding of sales principles and customer service practices.
- Travel industry background.
- Advanced PowerPoint skills.
- Basic excel knowledge.
- International Customer Service...Confidential Company - Nasr City, Cairo8 days ago