Responsibilities:     

• Collaborate with clients to understand their needs and provide customized MICE and tailor-made itineraries.
• Plan and organize MICE events, including meetings, seminars, incentive travel, and group tours.
• Research destinations and attractions, providing clients with recommendations on travel activities, transportation, accommodations, and dining options.
• Liaise with suppliers, negotiate contracts, prices, and service quality to ensure clients receive the best value and satisfaction.
• Conduct overall group operations including proposal preparation, manifest creation, cost management, and air and land arrangements.
• Conduct thorough financial management for MICE operations to maximize revenue.
• Arrangement of airline reservations, hotels, and other travel related arrangements for MICE customers.
• Look for every opportunity to sell TCC preferred carriers, hotel and other preferred vendors to maximize commission revenue.
• Serve as tour escort as needed.
• Plan and conduct site inspections for potential venues for MICE business.
• Assist Sales Manager with sales activities and operations.
• Effectively utilize marketing resources such as Cvent, RegOnline.
• Effectively utilize sales resources such as Zoho, iBank.
• Update job knowledge by participating in educational opportunities.
• Participate in outbound group/incentive sales strategy and outreach
• Develop marketing and promotional materials to promote KIE group and incentive services.
• Conduct additional business tasks/special projects in addition to above essential functions as needed.