GDS Expert

DYNINNO Egypt LLC is a part of an international DYNINNO Group of companies. Headquartered in the US and has a global footprint in over 10 countries across the globe - UK, Canada, Russia, Romania, Philippines, Colombia, Egypt, Latvia, Moldova. We use cutting-edge technologies to excel in our Travel, FinTech and IT business divisions. 

DYNINNO Egypt has started its operations in Smart Village, Giza in 2019 and has rapidly grown to 150+ employees with plans to grow to over 500 qualified Travel Agents and Support specialists by end of 2022 with over 2000 active Travel Agents and 1000 Support specialists on a global scale. 

At DYNINNO Egypt, we provide a strong and stable environment in which real talent is appreciated and rewarded, enabling people to develop professional qualities and achieve great things. 

Our friendly, energetic, and ambitious team is currently looking for a key member, Expert Specialist, to play an integral part in the development of our existing facility and to set a new benchmark on the market. 

We offer: 

• Very competitive compensation package; negotiable based on demonstrated experience. 
• Engagement with a major international group. 
• Hands-on experience with industry-defining innovative trends. 
• Guaranteed growth for interested individuals. 
• International and multicultural experience. 
• Unlimited professional development. 
• Modern office with all facilities and relaxation areas, located in one of the best and advanced business areas in Cairo. 

Job Purpose: 

Expert Specialist position is identified as the person proficient in using Global Distribution System (GDS) for maximizing the profitability of every customer’s request.  

 
Responsibilities: 

• Process agents’ flights requests in a timely manner. 
• Assist operations department in GDS and reservations.   
• Provide agents with extra information related to any request. 
• Maintain a stable GDS knowledge in the team. 
• Monitor the sales made by the team and verify them on Price Drops. 
• Request feedback on processed requests and to report to the Advisor (if needed to take actions). 
• Process the requests according to the provided workflow guidelines and standards of processing assigned leads. 
• Attending ad hoc meetings/trainings scheduled in advance. 
• Keep up with the latest products/practices and any relevant information applicable for each office.