Account receivable Coordinator

Overview
 

We support the Kingdom’s largest and most complex organizations across all industries in delivering enterprise transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
 

About us
 

Established in 1993, Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies, 2. Developing IT infrastructure, 3. Maintaining high-level of IT operational excellence, 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays’ business requirements, some of our success partners are: Microsoft, ManageEngine, AWS, Genesis, Zoho, Veeam, Poly, Yealink, Axios, TrendMicro, PaloAlto, McAfee, NetSupport, Kaspersky, Linkedin, DocuSign, Zoom, Sophos, Quest, Kemp, Autodesk, Adobe, exclaimer, Jabra, Tenable ...
 

We grow with our clients, and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.
 

About the Job
 

We are currently searching for Account receivable Coordinator to work at Finance department supporting our vision in creating remarkable internal and customer experience.
 

Job description
 

• Communicating with all customers by phone and mail, including his communications (updating data - reminding the due date - directing the customer to pay)
   
• Updating the customer's data on ZOHO Books, including (financial and purchase emails - adding the customer's protal data -)
   
• Uploading invoices to the customer's systems (if available) and following them up until they are collected.
   
• Following up on the main mail and following up on any customer request related to invoices.
   
• Responsible for sending, following up and collecting advance payments.
   
• Responsible for directing invoices to each individual collector on our system.
   
• Updating the daily received amounts on all reports for the regions daily and on the collection reports program (CR).
   
• Updating all data regarding invoices issued and invoices submitted daily, including invoice numbers, dates and amounts on all CR reports).
   
• Follow-up of his clients and write the communication results on each invoice on the ZOHO BOOKS program).
   
• Follow up the requests of all clients and make the necessary interventions if necessary. Prepare financial claim letters, and review clients' LC.
   
• Follow up customers by phone until the collection is made until the 5th day of the due date l) Commitment to the collection management policy.
   
• Review invoices and compare them with their terms of payment when issued with (purchase orders - contracts)
   
• Submitting a report on customers who record frequent deviations in payment dates.
   
• A case study is opened for each defaulting customer on the ZOHO CRM system.
   
• Providing logistical assistance to collectors in completing their tasks and providing any information needed by the team
   
• Update the expected collection of collections weekly for all areas on the system