Accounts Receivable Supervisor / Section Head

Main duties, tasks, and responsibilities:

• Set objectives for the accounts receivable team that align with the accounting department’s goals.

• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention.

• Reconciling complex accounts that have been escalated from the AR team.

• Ensure customers pay on time and chase any overdue invoices.

• Review the e-invoices issuance & assure submission on the tax portal.

• Develop the credit-control system in collaboration with Sales, Marketing, Finance, and company executives.

• Improve and implement debt collection processes when there are any overdue invoices or payments and initiate legal procedures if necessary.

• Maintaining customer profiles.

• Obtains revenue by processing invoices; resolving missed payments; updating financial records; supervising staff.

• Collects accounts by contacting customers individuals or businesses when payment is overdue; investigating circumstances of non-payment and re-negotiating repayment plans if people are in financial difficulties.

• Visiting debtors to collect missed or late payments.

• Starting legal proceedings if debts are not paid within an agreed time.

• Calculating cost of contracts of the key account customers.

• Setting monthly credit meetings and bad debts approvals.

• Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.

• Review credit check report and high balance report in addition to preparing daily credit customer reports.

• Prepare monthly, quarterly, annual and ad-hoc forecasting reports.

• Ensure all team members follow the accounting principles.