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I.T Help Desk Support

Anasia Egypt for Trading - Sheraton, Cairo

I.T Help Desk Support

Anasia Egypt for Trading - Sheraton, CairoPosted 1 month ago
259Applicants for1 open position
  • 2Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone or via remote access.
  • Diagnose issues with computer software, peripherals, and hardware.
  • Run software diagnostic tools and physically inspecting hardware systems.
  • Installing or changing software and operating system to fix issues.
  • Remotely accessing hardware or software for users to make changes and fix problems.

Job Requirements

  • Bachelor's degree in Information Technology, Computer Science or equivalent.
  • From 1 - 3 years of experience in providing help desk support.
  • Good Command of English.
  •  Familiar with Windows OS, mobile devices and other tech products.

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