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Bank Call Center Agent English A...

Cairo, Egypt

Bank Call Center Agent English Account

Cairo, Egypt
Posted 1 month ago
121Applicants for4 open positions
  • 72Viewed
  • 14In Consideration
  • 34Not Selected

Job Details

Experience Needed:
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Job Description

  • Interact with customers over the phone to understand their banking needs.
  • Provide excellent customer service to achieve customer loyalty.
  • Resolve problems over the telephone on the spot.
  • Convert sales opportunities in order to meet financial targets.
  • Clarify and explain procedures and products over the telephone.
  • Capture and report customer feedback towards continual product development.
  • Performs the necessary & right action on systems and tools in order to fulfill the customer request properly and maintain the company’s financial position.
  • Recommends process improvements to facilitate Customer care work and delight the customers.

Job Requirements

  • University Graduate.
  • 0-1 years of Customer service experience.
  • Customer-focused.
  • Computer literate.
  • Excellent communication skills.
  • Fluency in English (both spoken and written) is a must.
  • Ready to join immediately
  • Maximum age of 32 years.
  • Strong listening skills.
  • Fresh Grads

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JobsBankingBank Call Center Agent English Account