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Job Description
- Supervise and evaluate staff performance to ensure a high level of service delivery.
- Monitor service quality, cleanliness, and efficiency to maintain high standards of hospitality.
- Provide training on proper cleaning techniques, use of cleaning equipment, infection control practices, and safety procedures.
- Collaborate with medical staff, nurses, and other healthcare professionals to address patient needs and preferences.
- supervise and coordinate housekeeping staff to ensure efficient cleaning of patient rooms, common areas, and facilities.
- Ensure that hospitality services meet the needs and preferences of patients and their families.
Job Requirements
- Bachelor's degree.
- Proven experience in hospitality management, preferably in a healthcare.
- Excellent organizational and problem-solving abilities.
- Knowledge of healthcare regulations, patient safety, and quality improvement principles.