Job Details
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Job Description
Key Responsibilities:
- Coordinate with doctors, nurses, and relevant departments to ensure integrated patient care.
- Identify and analyze deficiencies in care plans and correct them using available resources.
- Conduct regular rounds in nursing units to review new admissions and update on ongoing cases.
- Facilitate early discharge for patients who have completed their care plans.
- Review requested investigations, procedures, and consultations, and ensure prompt service delivery.
- Ensure accurate documentation and adherence to care plans.
- Create and update a daily list of "high-priority patients" for close monitoring.
- Monitor complex cases requiring special attention (e.g. abnormal lab results, extended length of stay, level of care changes, ICU/wings mismatch, re-admissions, transfusions).
- Collect and analyze data to support evidence-based care decisions.
- Submit a daily case management report to the Medical Director.
- Prepare a comprehensive monthly report including: occupancy rates, bed turnover, patient distribution, source of admission, average length of stay, mortality rate, surgical classification, service utilization, and recommendations for improvement.
Job Requirements
Education:
- Bachelor’s degree in Pharmacy.
- 0–2 years of experience in Case Management or a similar field.
- Awareness of Clinical Practice Guidelines (CPGs).
- Preferred: Diploma or Master's in Hospital Management, Total Quality Management, or MBA.
Skills and Experience:
- Excellent leadership, decision-making, and problem-solving skills.
- Strong strategic thinking and time management.
- Proactive, enthusiastic, and innovative approach to work.
- Commitment to equal opportunity and workplace diversity.
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