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Customer Support Representative

Go business
Cairo, Egypt

Customer Support Representative

Cairo, EgyptPosted 2 months ago
8Applicants for3 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Excellent communication skills
  • Fluency in English is a MUST
  • Excellent communication and presentation skills.
  • Presentable.
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Females only
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent Communication and Soft Skills

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