Skills And Tools:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Excellent communication skills
- Fluency in English is a MUST
- Excellent communication and presentation skills.
- Demonstrates a positive, enthusiastic, friendly attitude
- Females only
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent Communication and Soft Skills
- Customer Service Representativ... - Cairo, Egypt12 days ago
- Telemarketing Representative - Cairo, Egypt1 day ago
- Sales/ Telesales Specialist - Giza, Egypt1 day ago
- Paralegal/ Business SupportConfidential Company - Mohandessin, Giza22 days ago
- Customer Service Representativ... - Heliopolis, Cairo8 days ago
- Customer Success Representativ... - New Cairo, Cairo13 days ago
- Telesales Agent - Tanta - Tanta, Gharbia14 days ago
- Telesales & Customer Service S... - Mohandessin, Giza26 days ago
- Telesales & Customer Service A... - Mohandessin, Giza26 days ago
- Senior Outgoing Tour Operator ... - Nasr City, Cairo28 days ago