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Reservations Agent

Masr El Gdeda Travel
Cairo, Egypt

Reservations Agent

Cairo, EgyptPosted 1 month ago
250Applicants for1 open position
  • 19Viewed
  • 11In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Assisting and advising customers who may be choosing from a variety of hotels options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation on the customers’ desired travel dates
  • Processing payments and sending confirmation details to customers
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Providing support to customers who may need to amend or cancel a reservation.

Job Requirements

  • Proven experience as a purchasing agent or relevant role
  • Demonstrable experience in negotiating prices and terms and conditions
  • Knowledge of market research, data analysis and purchasing best practices
  • Working knowledge of MS Office and purchasing software (e.g. SpendMap)
  • Excellent communication and interpersonal skills
  • A strong analytical mindset
  • Outstanding organizational skills
  • BSc/BA in business administration or relevant field; MSc/MA will be considered a plus

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