Shangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.As Reservation Agent, We Rely On You To Responsible for providing the most efficient and courteous hotel reservation service Attend to telephone enquiries and follow up on guests'requests Promotes Rooms / F&B promotions to guests Perform other duties and responsibilities assigned We Are Looking For Someone Who Preferably has relevant experience with an international luxury hotel Is self-driven, goal-oriented, willing to challenge the status quo Upholds professional values, ethics and integrity at all times Customer oriented and result-driven Communicates and writes with fluency in English (as well as the local language) Has strong interpersonal skills