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Customer Service Representative

Ramtrade
Nasr City, Cairo

Customer Service Representative

Nasr City, CairoPosted 22 days ago
102Applicants for2 open positions
  • 74Viewed
  • 3In Consideration
  • 71Not Selected

Job Details

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Job Description

Job description

Company Description

Ramtrade is a specialty Value Added Distributor (VAD) for Automotive parts with over 30 years of experience in the market. Ramtrade is headquartered in Cairo, Egypt, and distributes automotive spare parts to over 600 different auto parts dealers. With an extensive knowledge of the Egyptian market, Ramtrade strives to expand our quality brand portfolio to grow our market share. Ramtrade is the exclusive distributor of Energizer, Bosch, and Winner brands in Egypt.

 

Role Description

This is a full-time on-site Customer Service Representative position in Qesm 1st Nasser City. The Customer Service Representative will answer customer inquiries, resolve problems or complaints, and provide excellent customer service to ensure customer satisfaction. Duties will also include establishing and maintaining effective relationships with customers and ensuring that customer needs are met on time.

 

 

Job Requirements

Requirements:

  • University Graduates.
  • Males only
  • Able to work on rotational and night shifts.
  • (0-1) Years of experience.
  • Preferred Nasr City, Heliopolis residents.
  • Ability to maintain high levels of customer satisfaction and quality assurance standards
  • Strong verbal and written communication skills
  • Ability to work well under pressure and prioritize workload
  • Proficiency in Microsoft Office and data entry skills

Position Type and Expected Hours of Work:

  • Full Time.
  • The Working days from Sunday to Saturday 
  • 48 hours per week
  • Friday is off.

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