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Call Center Agent (Saudi Accent ...

Al Hayat Medical Clinics
Mokattam, Cairo

Call Center Agent (Saudi Accent Speaker)

Mokattam, CairoPosted 1 month ago
65Applicants for5 open positions
  • 54Viewed
  • 7In Consideration
  • 0Not Selected

Job Details

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Job Description

Answer phones and respond to customer requests.

Transfer customer calls to appropriate staff

Identify, research, and resolve customer-delayed Delivery issues using the computer system. 

Follow-up on customer inquiries not immediately resolved. 

Complete call logs and reports (Out Come report (Call Reason & Service requests). 

Job Requirements

  • Bachelor's Degree or High School Certificate
  • 0 to 5 years exp
  • Proficiency in using Microsoft Office and the ability to learn customer service software applications.
  • Saudi Accent  fluency speaking is a must
  • Non-Egyptians are welcome to apply as long as they can  speak Saudi Accent fluently 

 About the company : 

-Location: Mokkatam
-Working days: 5 days - Two Rotational days off
-Working hours: 9 hours Rotational

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