Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:
Job Description
- Responding to customer queries in a timely and accurate way.
- Acknowledging and resolving customer issues.
- Managing complex customer incidents through to resolution.
Benefits:
• Attractive Salary + Bonus + internet allowance
• Fully paid training.
• All equipment provided.
• Option to work from home.
• Social and Medical insurance.
• Healthy work environment.
• Transportation provided.
+ Guaranteed Career Progression!
Job Requirements
- Fluency in English is a MUST.
- Egyptians Only.
- Graduates , drop outs and gap years only.
- Previous experience within Fixed Line/Broadband/Mobile environment.
- Experience managing complex customer incidents through to resolution.
- Knowledge and experience of ITIL best practices.
- Graduates only.
- Minimum age required is 18 years old and Maximum age 45 years old.
