Skills And Tools:
We are looking for a well-spoken telesales representative to be responsible for soliciting sales over the telephone. The telesales representative's responsibilities include contacting potential customers, focusing on cutomer needs to close sales, and documenting customer information, purchases, and reactions.
A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
Telesales Representative Responsibilities:
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all properties and informing customers of new properties
- Answering customers' questions.
- Meeting sales quotas.
- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.
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