Operation Coordinator
Fengany -
New Cairo, Cairo
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Job Description
The Operations Coordinator is responsible for overseeing day-to-day business operations, ensuring smooth workflow across departments, and supporting logistics, procurement, and administrative functions.
- Act as a point of contact between operations, customer service, procurement, and logistics to improve efficiency.
- Coordinate daily order processing, shipping, and delivery to ensure smooth fulfillment operations.
- Track and manage daily customer orders from confirmation to delivery.
- Liaise with fulfillment teams to ensure timely and accurate shipments.
- Resolve any issues related to delays, damaged items, or returns.
- Monitor stock levels and support procurement with timely restocking and supplier follow-ups.
- Generate operational reports and assist in process improvements to optimize workflow.
- Use tools like Excel and ERP systems to track tasks, update data, and support team coordination.
- Streamline internal processes to improve turnaround time and reduce operational friction.
- Handle operational documentation, invoices, and filing.
Job Requirements
- Bachelor’s degree in Business Administration, Logistics, or related field.
- 4+ years of experience in an operations or coordination role.
- Strong organizational and communication skills.
- Proficient in Excel/Google Sheets and ERP or inventory systems.
- Problem-solving mindset and ability to handle pressure.
- Intermediate English Level.
