Skills And Tools:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Providing courteous and professional phone support to customers.
- Updating customers account data, as required.
- Managing inbound calls in a timely manner.
- Assist in resolving customer inquires/complaints.
- Maintains and improves quality results by adhering to standards and guidelines.
- Fulfils all duties as communicated and assigned by the call center supervisor
- Performs other duties as assigned.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Males only
- Graduates only.
- Telesales/Call Center experience is a plus.
- Telesales Agent - AlexandriaConfidential Company - Alexandria, Egypt8 days ago