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Call Center Agent

Healthy Pharma - Mohandessin, Giza
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Call Center Agent

Healthy Pharma - Mohandessin, GizaPosted 1 month ago
51Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Providing courteous and professional phone support to customers.
  • Updating customers account data, as required.
  • Managing inbound calls in a timely manner.
  • Assist in resolving customer inquires/complaints.
  • Maintains and improves quality results by adhering to standards and guidelines.
  • Fulfils all duties as communicated and assigned by the call center supervisor
  • Performs other duties as assigned.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Job Requirements

  • Males only
  • Graduates only.
  • Telesales/Call Center experience is a plus.

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