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Job Description
- Coordinate with sales, accounting, and legal departments to collect debts.
- Create plans and strategies for collecting debts.
- Adhering to financial laws on the regulation of debt collection.
- Contact and communicate effectively with debtors by phone to negotiate and arrange payment plans or to take other steps required to collect debts.
- Search available databases to track down people who default on debt, perform background checks and issue loan documents.
- Prevent repeated payment negligence by working out practical debt payments.
- Negotiate settlements to receive payments on certain percentages of debt.
- Maintain electronic records and hard copies of all payment plans, amounts paid, and communications.
- When necessary, escalating calls to managers.
- Entering data and keeping correct records is a must.
- Work in accordance with key performance metrics
Job Requirements
- Min. 1 year of experience in any related field.
- Adhere to all government laws and regulations.
- Good negotiation skills
- Organized & attention to details.
- Excellent communication skills,both verbal and written.