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Job Description
- Supervise the daily operations of the QA team, ensuring adherence to quality management systems (QMS).
- Develop, implement, and monitor compliance with SOPs, quality policies, and regulatory requirements (e.g., ISO, GMP, HACCP).
- Lead internal audits and coordinate external audits with certification and regulatory bodies.
- Manage document control systems and ensure all quality documentation is updated and properly maintained.
- Review and approve quality-related documents such as specifications, validation protocols, change controls, and deviation reports.
- Monitor and analyze quality KPIs and drive root cause analysis and corrective/preventive actions (CAPA).
- Work closely with production, QC, R&D, and supply chain teams to ensure alignment on quality standards and risk mitigation.
- Train staff on quality procedures, GMP standards, and audit readiness.
- Oversee supplier qualification, incoming materials inspection, and supplier audits when necessary.
- Participate in product recall processes, customer complaints investigation, and regulatory reporting when required.
Job Requirements
- Bachelor's degree in Science, Engineering, Pharmacy, Food Technology, or a related field.
- 7+ years of quality experience, with at least 2 years in a QA leadership role.
- Strong knowledge of quality management systems (e.g., ISO 9001, ISO 22000, BRC, GMP).
- Experience with audits, CAPA systems, and risk management tools (e.g., FMEA, HACCP).
- Excellent analytical, organizational, and communication skills.
- Proficient in Microsoft Office.
