Job Details
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Job Description
- Installing and operating Windows desktop and server operating systems.
- Manage users and groups within the Active Directory
- Maintain and troubleshoot all local IT Systems, Network equipment, Servers, Laptops, Computers, Printers, Barcode Scanners, Telephones and consumables.
- Installing & Configuring Cisco Switches, Cisco IP Telephones.
- Handling incoming incidents via the phone, e-mail or help desk system promptly and effectively.
- Developing & updating support documentations & manuals for technical aspects.
- Under supervision, provide servers backup and restore database servers.
- Create regular reports about hardware, consumables and running systems status.
- Contribute and provide User-Training on new systems/hardware functionalities.
Job Requirements
- 5+ years of experience
- Good English