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Customer Service Representative

MOG Group
Nasr City, Cairo
Posted 4 months ago
140Applicants for2 open positions
  • 90Viewed
  • 10In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

  • Handling complaints and passing them on to a manager if required
  • Answering customer enquiries or passing them on to another department
  • Measure and assess customer satisfaction.
  • Entering customer information onto a computer database
  • Follow up by email and respond to inquiries
  • Making phone calls and transferring calls to various departments

Job Requirements

  • Very good in English language
  • Good Computer skills
  • BS/BA Degree required
  • Strong detail orientation and communication/listening skills

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