Job Details
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Job Description
- Handling complaints and passing them on to a manager if required
- Answering customer enquiries or passing them on to another department
- Measure and assess customer satisfaction.
- Entering customer information onto a computer database
- Follow up by email and respond to inquiries
- Making phone calls and transferring calls to various departments
Job Requirements
- Very good in English language
- Good Computer skills
- BS/BA Degree required
- Strong detail orientation and communication/listening skills
