Job Details
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Job Description
- Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution
- Advise on any information the customer may need.
- Work with customer service manager to ensure proper customer service is being delivered.
- Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Contribute to submitting the reports and documentation regarding the clients…
- Providing direct manager with reports on customer needs, problems, interests, competitive activities, and potential for new products/services.
Job Requirements
Requirements:
- Proven working experience as a CS Specialist, Real estate experience is Must.
- Alexandria resident
- Males only
Skills:-
- Verbal Communication
- Phone Skills
- Data Entry Skills
- Excellent presentation, communication, negotiation & leadership skills
- Able to work under pressure
- Good command of MS Office
- Presentable
