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Customer Service Representative (Business Account)

Etisalat Egypt
Maadi, Cairo
Posted 7 months ago
16Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)

Job description:
1)Communicating with customers via selected channels.
2)Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
3)Knowing our products inside and out so that you can answer questions.
4)Processing orders, forms, applications, and requests.
5)Ensure customer satisfaction and provide professional customer support.

Job Requirements

Job Benefits:
1)Net salary 9000EGP / Month (7500Net Basic+ 1500 KPI's)
15% COLA after 3 months from hiring date
2)NBA commission up to 5k 
3)Bonus Program 
4)Referral Program
5)Social insurance 
6)Medical Insurance 
7)Free Business Line

Job Requirements:
1)University graduates 
2) B1+/ B2 in English 
3)Flexible with rotational shifts & days off
4)Training two month paid fully

Working Conditions:
1)8 working hours + 1 hour break
2)5 working days, 2 days off (Rotational)

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