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E-Commerce Order Fulfillment Age...

New Cairo, Cairo

E-Commerce Order Fulfillment Agent

New Cairo, Cairo
Posted 2 months ago
64Applicants for2 open positions
  • 47Viewed
  • 23In Consideration
  • 5Not Selected

Job Details

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Job Description

We at Fengany.com are looking for an E-Commerce Order Fulfillment Agent /Operations Coordinator to join our growing team. We're looking for a team player who has the potential to grow in the position at a high pace and capture more responsibilities and be able to eventually lead a team by the second year. 

We accept the minimum experience and we promise you a sound learning environment and exponential growth, but you have to demonstrate your commitment potential as a valuable team player.

  • The eCommerce Order Fulfillment Agent will be responsible for fulfillment activities, online sales, and operating activities.
  • The eCommerce Order Fulfillment Agentwill work closely with Sales Team, Vendor Partners, and Shipping Services Suppliers to support smooth and efficient operations.

Job Requirements

  • Very good English command
  • Very good computer skills (Browser & Office)
  • Manage & execute e-commerce order processing and inventory fulfillment requirements.
  • Interact routinely (telephone and email) with Customers, the Sales Team, Vendors, and Warehouses.
  • Analyze data to monitor performance and plan improvements and demand.
  • Solve logistical problems and produce new solutions.
  • Process Return Merchandise Authorizations.
  • Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving escalated customer concerns.
  • Assist in website updates.

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