Senior Voice Engineer
Xceed -
Maadi, CairoPosted 1 year ago20Applicants for1 open position
- 16Viewed
- 8In Consideration
- 8Not Selected
Job Details
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Job Description
- Manage and supervise telecommunications infrastructure and its related software.
- Oversee the performance of voice systems and conduct traffic analysis and capacity planning so that the quality of service functions correctly.
- Working with telephony protocols, such as SIP, TCP/IP, H323, QoS, ..etc. They evaluate existing capabilities and aid in planning guidelines to tap emerging trends in cloud, VoIP, mobility solutions, and managed services.
- Developing, and implementing policies, measures, and training plans for the administration of telecommunication systems. devise a plan for and arrange preemptive maintenance and upgrades for equipment and software of voice systems.
- Isolate performance and capacity issues for telecommunications traffic so that telecommunications systems are operating without any downtimes. Manage and implement patches to systems and hardware.
- Ability to support users and troubleshoot all their VoIP/Voice issues within an entire organization/company. To ensure this, he needs to detect and address issues with trunks, profiles, endpoints, and dial plans.
- Provide professional services and technical outsourcing.
- Communicate with technology vendors to devise plans based on the needs of the company
- Designing, installing, operating, maintaining, and expert-level troubleshooting all Xceed voice communication systems.
Job Requirements
- Bachelor’s degree in communications and Electronics Department.
- +3 Years of Experience in system engineering
- • Knowledge about Cisco UCCE and gateways.
- • knowledge about Avaya systems and gateways.
- • knowledge of Genesys systems.
- • CCNA, CCNP
- • Knowledge about MSSQL, Databases, Virtual Machines, and cloud solutions.
- • Familiar with programming and development.
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