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Call Center Agent

Giza, Egypt

Call Center Agent

Giza, Egypt
Posted 1 month ago
61Applicants for8 open positions
  • 10Viewed
  • 2In Consideration
  • 1Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Answer incoming calls and respond to customer emails or messages in a timely manner.
  • Handle customer inquiries and complaints professionally and efficiently.

Job Requirements

  • Proven experience as call center Agent
  • Experience in customer service is essential
  • Proficient in English; Good knowledge of additional languages will be a definite plus
  • Working knowledge of MS Office
  • Tech savvy with knowledge of telephone equipment and relevant computer programs
  • Knowledge of performance evaluation procedures
  • Outstanding communication and negotiation abilities
  • A results-oriented approach
  • Excellent organizational skills
  • Ability to work under pressure
  • High school diploma

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