Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Answer incoming calls and respond to customer emails or messages in a timely manner.
- Handle customer inquiries and complaints professionally and efficiently.
Job Requirements
- Proven experience as call center Agent
- Experience in customer service is essential
- Proficient in English; Good knowledge of additional languages will be a definite plus
- Working knowledge of MS Office
- Tech savvy with knowledge of telephone equipment and relevant computer programs
- Knowledge of performance evaluation procedures
- Outstanding communication and negotiation abilities
- A results-oriented approach
- Excellent organizational skills
- Ability to work under pressure
- High school diploma