As a Customers Accountant, you will be responsible for managing customer accounts, ensuring accurate billing, timely collection, and maintaining strong relationships with clients. Your role is critical in supporting the company’s cash flow, financial records, and customer satisfaction.

Your responsibilities will encompass the following key areas:

Accounts Receivable Management:

• Issue and record customer invoices based on contracts, delivery notes, and sales orders.
• Monitor accounts receivable and ensure timely collection of outstanding balances.
• Follow up with customers via phone, email, and official correspondence regarding due payments.

Customer Account Handling:

• Maintain accurate and up-to-date records of all customer transactions.
• Reconcile customer accounts regularly and resolve any discrepancies.
• Manage credit limits and payment terms in coordination with the finance and sales teams.

Documentation & Compliance:

• Ensure that all customer-related financial documents are properly archived.
• Apply tax rules and issue proper tax invoices according to local regulations.
• Support external and internal audits by providing required documentation and reports.

Reporting & Analysis:

• Prepare aging reports and collection forecasts for management.
• Analyze customer payment behavior and provide insights to reduce overdue balances.
• Assist in monthly closing activities related to revenue and receivables.

Cross-functional Coordination:

• Coordinate with the sales, legal, and operations teams to validate contract terms and delivery status.
• Support the customer service team with account-related queries and escalations.
• Report any risk related to customer defaults or disputes to the Finance Manager.