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Duty Manager - Malls

Talaat Moustafa Group - New Cairo, Cairo

Duty Manager - Malls

Talaat Moustafa Group - New Cairo, CairoPosted 1 month ago
131Applicants for10 open positions
  • 1Viewed
  • 0In Consideration
  • 45Not Selected

Job Details

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Job Description

  • Second-in-command and back up to the Asset Director in all business aspects.
  • Formulation and implementation of standardized systems, policies and procedures.
  • Maintaining and monitoring staffing, levels, knowledge-skills-attributes, expectations and motivation to fulfill organizational requirements
  • Ensuring that customers are satisfied
  • Manages employees schedules and performance
  • Oversee mall conditions in terms of appearance, cleanliness and safety
  • Addressing shops with the violations required to be removed and followed up
  • Develop periodical site visit plan for all subordinates to maintain sustainable administrative services.
  • Supervising the daily works of the facility departments
  • Organize the day-to-day management of the Center to achieve the highest levels of Mall Management in the Region
  • Organize, prepare and monitor any necessary contract work.
  • Maintain excellent communications with all tenants, be aware of the terms of their leases and encourage their compliance.
  • Handling different tasks & duties assigned by the Mall Manager.
  • Inspecting the indoor & outdoor side of the property to maintain the best image
  • Handling customers’ complaints and initiating reports and tracking sheets.
  • Facilitate operations between different suppliers to ensure the best and smoothest operations.
  • Following and maintaining the best communications between the company and different service providers and authorities

Job Requirements

  • Bachelor's Degree in any field.
  • 2 to 5 years of experience as duty manager in Retail/Malls industry is a must.
  • Excellent communication, Public relation and leadership skills.

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JobsOperations/ManagementDuty Manager - Malls