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Job Description
Job Description
- Responsible for monitoring staff’s performance and their schedules
- Organizing dental staff’s schedules
- Responsible for maintaining the required flow of patients and achieving the required target
- Responsible to follow up any medical, dental and administrative supplies
- Training new candidates
- Ensure the excellency of delivery of dental treatment and ensure patient satisfaction.
- Maintain smooth operational workflow and maintain optimum care delivery of all the patients.
- Resolve patient complaints and manage complications.
- Follow up on commitment and discipline of staff according to their working hours and schedules.
- Report any incidents on any delay or breaking rules to HR Department.
- Ensure the availability of all materials, tools, and devices for the branch and review the validity date of items that have an expiration date.
- Ensure the optimal use of raw materials/tools/supplies.
- Monitor the hygiene of the branch and the clinics.
- Monitor the provision of infection control quality.
- Oversees the sterilization cycle of delivery/ collection.
- Check the next-day schedule of patients in accordance with operator schedule in branch.
- Monitor the internal and external lab cycle daily.
- Arrange the monthly schedule for the assistant doctors and assign a senior for each clinic.
- Check the requested medical reports and medical invoices.
- Submitting weekly reports regarding failures in implants or lab remakes.
Job Requirements
Job Requirements
- Bachelor's degree in Dentistry (it is a must)
- masters or Ph.D. holders/or hospital management diploma is preferred
- Strong written, interpersonal, and oral communication skills
- Ability to work under pressure and meet deadlines
- Ability to be creative, well-organized, detail-oriented, flexible, and self-starting.
- A compassionate style of management and commitment to developing team involvement.
- High level of accountability and sense of responsibility.