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Job Description
- Responsible for the maintenance, configuration, and reliable operation of Network, computer systems, network servers, and virtualization
- Providing online and onsite support for business users to end users
- planning and implementing new or upgrades of IT infrastructure and providing training.
- IT procurement: dealing with IT vendors, IT suppliers, contractors for hardware/software procurement, and ISPs.
- Managing Internet lines, WiMAX lines, and telephone lines with ISP.
- Monitoring, configuring, and fine-tuning firewall, VPN, content filtering based on business requirement and SD-Wan Traffic.
- Managing and Configuring IP phone system, Call center, VOIP Gateways and IP phones
- Ensure security through firewalls and Kaspersky endpoint security Server.
- Responsible for IT Infrastructure including VMWare Servers, Domain Servers, DHCP Servers, Fileservers, Backup Servers, MIS Servers
- Install and upgrade computer components and software, manage virtual servers
- Troubleshoot system and network problems, as well as diagnosing and solving hardware or software faults.
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Responsible for capacity, storage planning, and database performance Infrastructure and asset management
- Strong technical troubleshooting and problem-solving skills
- Excellent communication and customer service skills, with the ability to effectively communicate with technical and non-technical stakeholders
- Experience with cloud-based systems such as AWS and Azure is a plus
- Bachelor's degree or higher in Computer Science, Information Technology or a related field.
- Ability to work independently as well as in a team environment
- Experience with IT security, backup, and disaster recovery is a plus
- Knowledge of scripting languages like Python, Bash, and PowerShell is a plus.
Job Requirements
- BS/MS degree in Computer Science, Engineering or a related subject
- Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, Ruby, NGINX)
- Solid Cloud experience, preferably in AWS
- Experience with monitoring systems
- excellent command in english language
- Solid networking knowledge (OSI network layers, TCP/IP)
