Job Details
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Job Description
- Manage day-to-day Operations.
- Maintain a high level of Customer Service standards.
- Ensure the facility is kept clean, safe and orderly.
- Communicate personally with customers to ensure customer satisfaction.
- Resolve customer complaints promptly and efficiently.
- Develop action plans to enhance operational controls and optimize customer service.
- Undertake administrative tasks.
- Deal with inquiries, complaints, and emergencies.
- Manage Petty Cash & Budget.
- Keep statistical and financial records.
Job Requirements
- Proven management experience
- Sufficient knowledge of modern management techniques
- Ability to meet sales targets and production goals
- Familiarity with industry’s rules and regulations
- Excellent organizational skills
- Leadership and human resources management skills
