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Technical Support Engineer

- Nasr City, Cairo

Technical Support Engineer

- Nasr City, CairoPosted 1 month ago
79Applicants for1 open position
  • 13Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Troubleshooting technical issues ( hardware and OS )
  • Diagnosing and repairing faults. Ability to identify repair and replace faulty PC/laptop spare parts
  • Maintain HW Stock and pc / laptop availability and purchases
  • Installing and configuring hardware and software.
  • Resolving network  issues (lan/wan /wireless)
  • Support to CCTV, IP phones, and ACCESS system troubleshooting and installation
  • Basic configuration and troubleshooting of Cisco routers and switches
  • Basic knowledge in Active directory and user management

Job Requirements

  • Degree in Computer Science or Information Technology.
  • Certification in Microsoft, Linux, or Cisco is advantageous.
  • 4+ years prior experience in tech support, desktop support, or a similar role.
  • Proficiency in Windows/Linux/Mac OS.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good written and verbal communication.

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