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Customer Service Consultant- US ...

Sutherland
Mahta Alraml, Alexandria
Sutherland logo

Customer Service Consultant- US Account

Mahta Alraml, AlexandriaPosted 1 month ago
16Applicants for100 open positions
  • 14Viewed
  • 0In Consideration
  • 6Not Selected

Job Details

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Job Description

Job Description

  • Act as a front-line interface with US customers
  • Role involves responding to customers over the phone and resolving their inquiries.
  • Work remote from anywhere inside Egypt after 6 Months
  • Maintaining the customer experience and providing the best image to the company.
  • Provide excellent customer service to inbound callers.
  • Solve customer concerns.
  • Sell client products & offers.

Offered Package:

  • Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
  • Social Insurance and Private Medical Insurance Coverage.
  • Fun team activities

Working conditions:

  • 2 Days off per week
  • Rotational shifts.
  • 9 working hours including 1-hour Break.
  • Transportation for Night and Overnight Shift

Job Requirements

Job Requirements

  • Fluent in English C1 is a Must
  • Graduates, Undergrads with no commitments & Dropouts are welcome to apply. 
  • Alexandria resident is a must.
  • Egyptian Nationality is a must.
  • Having ex. in Call Centre (English Account) is preferred.
  • Soft and communication skills.
  • Males & Females

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