Skills And Tools:
- Make cold calls to explain our services and donation methods to meet the daily target.
- Receive incoming calls and answer the donors questions.
- Use provided sources to answer these questions (Cases open for donation codes).
- Achieve daily target outgoing calls.
- Recommend suitable donation methods.
- Follow quality guidelines in day to day tasks.
- Any related tasks.
- Education: Bachelor degree.
- Sales experience is a plus (3 month at least).
- Demonstrates a positive, enthusiastic, friendly attitude.
- Customer focus and adaptability to different situations.
- Strong phone and verbal communication skills along with active listening.
- Maximum Age 25.
- At least 1 year of experience in a customer support role in a call center environment.
- Proficiency in using MS Office application and internet.
- Working Hours 8 hours - 5 working Days - 2 days Off - Rotational Shifts.
- Maadi Area residents are Preferred
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