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Job Description
A customer service representative is required for a real estate company in Alexandria.
- Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
- Successful candidate should be able to handle all customers inquiries received timely and professionally.
- Understanding customers' needs and identifying their problems.
- Follow up Clients installment payments
- Directing clients to the assigned modification engineers.
- Demonstrates a positive, enthusiastic, friendly attitude.
Job Requirements
- Experience in customer service from 2 : 4 years in Real Estate
- Real Estate Experience is a must
- ERP User is preferable
- Good knowledge of Microsoft Office, google sheets, emailing.
- Ability to troubleshoot key issues
- Strong communication skills.
