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Job Description
- Effectively identify and recruitment of agents & Merchants, targeting key organizations and institutions as well as top-performing mobile money outlets and high traffic retails stores
- Ensure enough float, registrations, and transactions
- Ensuring POS & merchandising material is effectively applied
- Manage the distribution of the materials for the entire Area ensuring all materials are tracked and accounted for
- Ensure the Agent region complies with all standards and adheres to all the New Wallet Companies Policies & Procedures, at all levels (staff/shops / Stock / Finances / Reports, etc.)
- Present, promote, and sell products/services using solid arguments to existing and prospective merchant customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop, and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory market’s potential, track sales, and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Job Requirements
- Exposure to Cash Aggregators, E-Wallets & Mobile payments is a must.
- Rich experience in fast-moving consumer goods and or mobile operator’s channels.
- Telecoms industry & mobile money awareness is a plus.
- The candidate must be willing to relocate to operate within the region.
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
- Highly motivated and the target is driven with a proven track record in sales
- Excellent selling, negotiation, and communication skills
- Prioritizing, time management, and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Bachelor’s degree in business or a related field
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