Develop a plan for the service center to achieve monthly goals of sales and customer satisfaction

Holding regular meetings with the work team to improve the center’s performance

Discussing the reports submitted by the workshop and reception team to measure the center’s performance and the possibility of developing it

Guiding the workshop and reception team and providing support to them

Directing the actual performance within the center to measure the effectiveness of the established development plan and the impact of its implementation

Solve problems that hinder the flow of work within the service center

Presenting the reports submitted from the workshop and reception to after sales director to discuss the possibility of providing the center’s needs and developing it

Solve customer problems within the service center

Communicate with equipment suppliers

Coordination and follow-up with the customer service department to resolve customer complaints related to the service center

Adheres to all company policies, procedures and safety standards