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Job Description
- Provide clients with technical support as needed and relay information to our development teams for ongoing maintenance and update needs
- Optimize applications by integrating new technologies and performing upgrades
- Contribute to sales presentations, as well as demonstrating prototypes and completed applications
- Perform diagnostic tests and debugging procedures while improving code and re-designing tasks
- Generate ideas for software innovation based on market trends
- Document development processes, procedures and application version histories
- Keep up with advancements in application engineering and new technologies
Job Requirements
- Proven work experience as an Application Engineer or similar role
- Previous experience in sales or customer services is advantageous
- Extensive experience in deploying, optimizing and maintaining software
- Excellent analytical and problem-solving abilities
- Exceptional customer service and interpersonal skills
- Superb collaboration and communication
- Great organization and time management
- Relevant training and/or certifications as an Application Engineer