Job Details
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Job Description
- Hardware / Software Installation.
- Managing help desk tickets.
- Providing solutions and advice on technical issues.
- Creating manuals for technical training.
- Using feedback from customers to improve problem-solving techniques and customer service.
- Responding to texts, emails, and calls on technical issues.
- Documenting and analyzing technical issues and customer interactions.
Job Requirements
- Fresh graduate.
- A strong working knowledge of computer systems, hardware, and software.
- Good problem-solving, analytical, and team-working skills.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
