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Call Center Agent

RayaCx
Cairo, Egypt
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Call Center Agent

RayaCx
Cairo, Egypt
Posted 24 days ago
75Applicants for1 open position
  • 2Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

Banking Call Center :

Benefits:-
-Location : Locations : october - tagmoa - maadi - shrouk - naser city (
-Salary 8200 gross ( 7200 gross - 1000 kpis )
-Social & Medical insurance.
-Availability to join staff after 2:3 years 
-2700 transportation allowance - bonus and profit share

Responsibilities:

The job duties of a bank customer service representative :

-Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
-Check on the status of customer accounts and track checks and payments

Job Requirements

  • Proven experience as call center or similar supervisory position
  • Experience in customer service is essential
  • Proficient in English
  • Working knowledge of MS Office
  • Tech savvy with knowledge of telephone equipment and relevant computer programs
  • Outstanding communication and negotiation abilities
  • A results-oriented approach
  • Excellent organizational and leadership skills
  • Ability to work under pressure

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