Access insights about COVID 19 impact on employment and youth employability in Egypt.
Download Report
Browse Jobs
LoginJoin NowEmployer?

Customer Care and Sales Represen...

Nasr City, Cairo

Customer Care and Sales Representative

Nasr City, CairoPosted 1 month ago
19Applicants for1 open position
  • 17Viewed
  • 7In Consideration
  • 2Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

Docspert Health is looking for a qualified Customer Care and Sales Representative to join our team.


  • Support and provide service via phones, e-mails and Whatsapp as a receiver and caller and follow-up on customer inquiries and complaints that are not fulfilled or resolved on queue ensuring full customer satisfaction.
  • Answer inbound calls and respond to customer requests to ensure customer satisfaction.
  • Use questioning, troubleshooting and listening skills that support effective telephone communication and help in solving the customer’s problems & complaints.
  • Build customer interest in the services and products offered by the company and offers cross-selling and/or up-selling the company’s solutions, products, & services.
  • Notify the appropriate concerned person when issues or problems arise in order to take proper actions on the spot.
  • Maintains the required knowledge level of the company’s products, services, & solutions and sticks to the agreed-on formal information sources to ensure delivering full and accurate information to the customer.
  • Follow the agreed on guidelines, policies, processes, & procedures to ensure maintaining the customer’s data confidentiality.

Job Requirements

  • Female
  • University graduate.
  • 1+ years of experience in the same position.
  • Hands-on experience in sales and customer support over the phone and an ability to deliver an excellent customer experience.
  • Knowledge of CRM software and MS Office (MS Excel in particular).
  • Very good written and spoken English.
  • Excellent communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Business acumen with a problem-solving attitude.

Featured Jobs

Similar Jobs

Search other opportunities
Loading interface...
JobsCustomer Service/SupportCustomer Care and Sales Representative